chowking

Discover how we helped Chowking refresh its brand identity and build a movement around Wok Culture.

media
SERVICES
Branding identity
Brand Strategy
Visual Identity
Communication System
ABOUT

Chowking is a Filipino quick service restaurant serving Chinese inspired meals. The brand has been in the UAE for over 20 years and has a loyal Filipino base, yet the market around it became louder, trend focused and mainly Western. The brand wanted to speak to a wider audience without losing its roots.

THE CHALLENGE

Fast food in the UAE is crowded and mainly built around burgers, fried chicken and US style offers. Chowking offered real, wok based food with Chinese flavors but the brand did not look or sound like a movement. It looked like a legacy QSR. There was no sharp story that explained why Chowking is the alternative to typical fast food. The team needed a bolder expression that could live on social and in store.

01

Outdated brand perception

02

Weak alternative narrative

03

Low impact across social and in-store

STRATEGY

We treated Chowking as the underdog in the QSR scene. The insight was clear. Every movement needs a symbol. For Chinese cooking the symbol is the wok. It stands for heat, speed, real ingredients, home cooking. It is the opposite of mainstream fast food.

We rebranded around “Wok Culture,” a point of view that says fast food can be Asian, loud and flavorful.

media
Brand idea and identity
media

We modernized the logotype while keeping the Chinese character to protect the brand’s heritage.

media

We designed a circular stamp around the wok with the line “STAY WOK’ED” to act as the sign of the movement.

media

The visual language is bold and cheeky. Strong typography, short copy, flavorful. It gives the brand personality and gives the team content they can actually use. The system was built to work on packaging, store graphics, launch posters and social templates.

Communication system

The brand needed a way to talk, not only a new logo. We built a tone that talks about real food, wok cooking, trying something different from burgers, and doing it in a casual voice.

media

media

media

RESULT

The new identity supported Chowking’s expansion in the UAE:

01

2+ new branches opened

after the refresh, including Ibn Battuta Mall and Karama, both with strong local traffic.

02

Expanding customer base

with clearer appeal to different expat nationalities and the local community.

03

more engagement from Gen Z

driven by the new content system.

media
TESTIMONIAL
Human Saucer understood what we were trying to do with Chowking. We didn’t want another generic fast food look. They gave us a bold direction that still respected the brand’s roots and made it easier to launch new branches. The team was strategic.
Walid Saad
Walid Saad
Managing Director, Chowking UAE